Here at Adams Moore, we appreciate running a business can be incredibly demanding. From day to day operations right through to business planning, there’s always something that requires your attention. However, one area that often gets overlooked—yet is critical to a company’s survival and growth—is cash flow. Great cash flow management is the backbone of any successful business, and at the heart of it is effective credit control. Ensuring you manage your cash flow will help promote business growth and ensure interest costs are minimised.

We are excited to introduce our new Credit Control Service, which is designed with our clients in mind to optimise their cash flow, reduce late payments, and keep their businesses running smoothly. Credit control is essential, and our new service can make a real difference to your business going forward.

Why is Credit Control important?

Credit control is a process adopted to ensure that their customers pay on time, and that bad debts are minimised. Without proper credit control, your business could face delays in payments, which can in turn lead to cash flow problems. This can put unnecessary pressure on operations. Even profitable businesses can struggle if they don’t have enough cash on hand to meet their day-to-day obligations. Here’s why it’s vital:

1. Improves Cash Flow

Cash flow is the vital to your business. When payments are delayed, your cash flow is disrupted, making it harder to meet expenses like salaries, supplier payments, and overheads. Our credit control facility helps ensure that invoices are paid on time, improving the liquidity of your business and ensuring you have the cash available when you need it most.

2. Reduces the Risk of Bad Debt

When credit control isn’t properly managed, you risk accumulating bad debt—money that will never be paid back. This not only affects your bottom line but also is costly in valuable time and resources. With our credit control process, you can reduce this risk significantly by staying on top of customer accounts and identifying payment issues early on.

3. Supports Business Growth

A business with poor cash flow can struggle to invest in new opportunities that could help the business grow. Whether it’s expanding your operations, launching a new product, or hiring new staff, your business needs a healthy cash flow to capitalise on these opportunities. Effective credit control ensures you have the cash at your disposal your expansion plans.

4. Improves Relationships with Customers

Good credit control isn’t just about chasing payments—it’s about creating and maintaining healthy relationships with your customers. By setting clear payment terms from the outset and communicating regularly with clients, you create a professional image and set expectations, which can help build trust and reduce disputes over payments.